Privacy policy

Responsible Body:
Franz-von-Sickingen-Strasse 1,
63628 Bad Soden-Salmünster,


Contact person for data protection: Pawel Resser


You have the following rights in accordance with the General Data Protection Regulation (GDPR):

Right to information: You may request confirmation as to whether data relating to you are being processed, in accordance with Article 15 of the GDPR. If this is the case, you have a right of access to the information processed.


Right to withdraw consent: If your personal data is processed on the basis of your consent, you have the right to withdraw this consent at any time in accordance with Article 7 of the GDPR.


Right to object: If the processing of your personal data is necessary to protect the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 of the GDPR.


Right to erasure: If you have withdrawn your consent, objected to the processing of your personal data (and there are no overriding legitimate grounds for processing), your personal data is no longer necessary for the purposes of processing, there is a legal obligation to do so or your personal data has been processed unlawfully, you have the right to request the erasure of your personal data in accordance with Article 17 of the GDPR.


Right of rectification: If your personal data has been processed inaccurately, you have the right to request the rectification of this data without delay in accordance with Article 16 of the GDPR.


Right to restrict processing: Under the conditions of Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data.


Right to data portability: Pursuant to Article 20 of the GDPR, you have the right to receive personal data provided by you in a structured, commonly used and machine-readable format.


Right of appeal: You have the right to lodge a complaint with the competent supervisory authority in accordance with Article 13 of the GDPR.


To exercise your rights, you can contact us at the following email address: info@aparthotelpanorama.de


Duration of the storage of personal data, or the criteria for determining the duration
Personal data processed by us in the context of a general contact enquiry by e-mail or contact form is only stored by us for as long as is necessary for the respective correspondence.


Personal data requested by us in connection with a room booking will only be stored for as long as is necessary for the processing of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law that contain personal data, for as long as the statutory periods of the German Commercial Code and the German Fiscal Code provide for the storage of these documents. "The purpose(s) as well as the type and scope of processing "Personal data such as name, address, telephone number or e-mail address are not collected unless you provide us with this information voluntarily, e.g. for processing enquiries, handling room bookings, comments, newsletter registration or enquiries via the contact form. The data provided voluntarily will be used exclusively for the purpose for which it was provided:


The legal basis for the processing
Legal basis for the processing of personal data in connection with general enquiries by e-mail or contact form: Personal data processed in connection with a general enquiry by e-mail or contact form are processed on the basis of consent, Article 6 DSGVO.


Server log files/statistical evaluations
Log files about the access of the user to the pages are recorded on the servers, in particular the fixed or dynamic IP address of the calling user, pages called up, browser type, referrer addresses, access date and access time. We can retrieve this data. The data contained in the log files are used exclusively for statistical purposes. Unless required by law, the user is not identified.


Use of third-party services and content
It may happen that third-party content, such as videos from YouTube, maps from Google Maps or RSS feeds, is integrated on our website. This always requires that the providers of this content (hereinafter referred to as "third-party providers") are aware of the IP address of the user. Without the IP address, they would not be able to send the content to the browser of the respective user. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes".


Use of Facebook Plugins
This website uses several plugins from Facebook, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. You can recognise these plugins either by the blue "F" of Facebook, a "thumbs up" sign or by the fact that this plugin is marked with the word "Facebook". When you call up this website, a connection to the Facebook servers is established via these plugins and data is transmitted. On the one hand, the information you see is transmitted directly from the servers to your browser and displayed there, and on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the transmitted information can be directly assigned to your account. If you interact with the functions of the plugin, e.g. by pressing the "Like" button, this information is sent directly from your browser to Facebook and stored there. Facebook is responsible for the further processing of this information; please refer to Facebook's data protection information for the relevant conditions and setting options. If you wish to avoid personal data being transmitted to Facebook, please log out of Facebook before visiting this website. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store his or her IP address. According to Facebook, only an anonymised IP address is stored in Germany.


The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") is used. Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles of the users can be created from the processed data.


Google Analytics is only used on this website with IP anonymisation activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser will not be merged with other data from Google.


Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://marketingplatform.google.com/about/. Information on data protection when using Google Analytics can be found at https://marketingplatform.google.com/about/, information on data protection in general at: https://policies.google.com/privacy.


Cookies, i.e. text files that are stored on your computer, are used on this website. Permanent cookies recognise that your PC has already had a connection to a web offer, "session cookies" store offers last viewed. "Session cookies" are deleted at the end of the session. The use of cookies in the form selected by us does not result in any disadvantages for you. You can generally accept or exclude the setting, i.e. storage, of cookies by making the appropriate settings in your browser.